Contact Us


Contact Information | Shipping Costs | Payment Methods |Privacy Policy |
Product Guarantee | FAQ's | Printable Order Form



Thank you for stopping by our web site. We hope that you find that purrr-fect item that you will enjoy using or give as a gift. We are pleased to bring you quality items and excellent service. All items are priced in US $.

If you encounter any difficulties in using this site, please contact us immediately so we can correct the problem.


Mailing Address [for mailings only - there is no brick & mortar store]:
Cats A Purrin'
1181 King Edwards Way
Harrisonburg, VA 22801

Phone Numbers:
Customer Service: 540/574-2480
Fax Number: 540/438-8187

E-mail: contact@catsapurrin.com

Customer Service Hours:
Monday - Friday 10:00 am - 6:00 pm EST



Frequently Asked Questions


Privacy Policy:
Payments are processed through a secure gateway with VeriSign. VeriSign does not retain, nor do they have any intention to retain, any email addresses from SMTP transactions. For more information on VeriSign's Privacy Policy, please visit http://www.verisign.com/Privacy/index.html


Product Guarantee:
If for any reason you are not 100% satisfied with your purchase, please return the item for a full refund.

Payment Methods Accepted: Money orders, Certified Checks, Bank Checks or     


Shipping:
All in-stock items are shipped via our preferred shipping method of Standard U.S. Mail. Most items are shipped within 3-5 days of receipt of the order. If the product you ordered is not in stock, you will be notified. Standard Mail, including Parcel Post or First Class Mail, can take between 7-10 business days to arrive depending on where the item is shipped.

Other shipping methods available include Priority Mail or UPS Ground.

Shipping to Canada may require additional postage. We will contact you to let you know of the cost once order is placed.

Contact us if you wish to have overnight or 2nd-day delivery. Additional charges will apply.

Shipping charges apply to Standard Mail, Priority Mail or UPS Ground within the Continental United States or Canada.

Retail Amount ($):		Shipping Charge ($)
$0.01 - $9.99 =		FREE SHIPPING (Standard Shipping Only)
$10.00 - $19.99 =		$ 6.95
$20.00 - $29.99 =		$ 7.95
$30.00 - $49.99 =		$ 8.95
$50.00 - $69.99 =		$10.95
$70.00 - $79.99 =		$11.95
$80.00 - $99.99		$13.95
$100.00 - $149.95 =		$15.95
$150.00 - $199.99 =		$16.95
$200 - 249.99 =		$17.95
$250.00 - 349.99 =		$18.95
$350.00 - $550.00 =		$19.95

Printable Order Form [for faxed or mailed orders - in .pdf format]
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